Q: Who will be my instructor?
A: Andrew Slaton. Currently, we have no other main instructors, just assistants, so you are guaranteed to have Andrew leading your entire workshop! He loves sharing the knowledge and experience he's gained in the field over the years, so we are confident you will have a great time on your adventure and learn a ton!
Q: What's included in my workshop?
A: All of our workshops are different, but you can rest assured that tuition, your awesome welcome packet (containing maps, local info, photo tips, agreement, travel info, etc.), pre-trip Skype session with Andrew, and park related fees are all covered. Each workshop has a detailed list of what's covered and not covered, so be sure to read, and if in doubt, don't hesitate to ask!
Q: How do I get to the workshop?
A: Andrew provides many options and ideas for the best ways to reach each of his exciting destination workshops. Some, like Big Bend, are more remote than others. Andrew has provided detailed info on each workshop's page to help you determine the best way for you to get to your destination.
And better yet, when you sign up for one of our workshops, Andrew will personally hold a Skype video phone call with you to help you plan your adventure and work out any kinks.
Q: What do I need to bring to my destination workshop?
A: Each workshop is a little different. But the main staples are always a must: manual camera, sturdy tripod, wide lens, long lens, filters, laptop (with Adobe LR, PS, etc.), batteries, memory cards, shutter cable release, clothes!
Your welcome packet will outline a very detailed list of needed equipment, clothing, gear, and other recommended, but not necessary accessories. Andrew understands there is nothing worse than feeling unprepared! That is why he has carefully considered the "must-haves" for each workshop.
Q: Something's come up! Can I get a refund?
A: The short answer is yes. But there are stipulations. Since the nature of a photographer's work is to set aside their time for each client, Andrew is forfeiting any other jobs during the timeframe that you are hiring him. Because of that, we have created a schedule of refund that we think is quite fair.
Here's how it is stated in our official terms and conditions:
If the Student should need to cancel or postpone the workshop for any reason, the Student is to provide Slaton with a written release of the current contracted date, which will null and void the written contract. All monies paid can be transferred to a new date or workshop/ tour per a newly written and signed contract if that date is available for Slaton. The new date must be within six months of the original date or the new contract will be subject to Slaton's current rates. If the new date is unavailable with Slaton the retainer and remaining balance will not be refunded. Any cancellation by the Student must be made in writing. The date on which the letter is received by us, will determine the cancellation charges that are applicable. These charges are expressed as a percentage of the total workshop price and are as follows: More than 60 days before departure: Loss of deposit; 60-40 days before departure 70%; 40-29 days before departure 85%, 28 days or less before departure 100%.
Q: What if I'm not satisfied with my workshop?
A: We pride ourselves in creating a supremely enjoyable experience for our students. We would be disappointed to know that anyone had a less than amazing experience, but we would appreciate any insight into and constructive criticism of what might have gone wrong, and if it is our fault, or simply uncontrollable elements. Unfortunately, we cannot provide any monetary compensation for unsatisfaction, however, we pledge to do everything in our power to make sure every student is satisfied and well taken care of by our team. We have thankfully never experienced this. And we will continue to work hard to ensure we never do!